We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.
Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.
Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.
We are looking for an experienced Call Center QA Specialist to join our growing team. This is a fully remote role that focuses on evaluating all customer interactions to help us deliver the highest quality. The person at this role is going to be at the core of our service excellence, which make this role a great opportunity for a professional passionate about designing and improving processes and and operational excellence.

We are open to working with new stacks and technologies that can help us build the best solutions on the market